Service design for business : a practical guide to optimizing the customer experience

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Service design for business : a practical guide to optimizing the customer experience

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Other Titles
Practical guide to optimizing the customer experience
Physical Description
xi, 189 sivua : kuvitettu ; 24 cm
Language
English
Item Description
Includes index.
Publisher Hoboken, N.J. : John Wiley & Sons, Inc [2016]
Classification
Subjects
Additional Information
Ben Reason, Lavrans Løvlie, Melvin Brand Flu
ISBN
978-1-118-98892-3 sidottu